Fla- manufacturing Ltd are committed to maintaining the trust and confidence of all our Customers, Suppliers, Visitors and Employees. Our Privacy Policy provides information on when, where and how we collect your personal information and how it is used.

What we collect

• Name, Address, Job Title and Function.

• Contact information including e-mail address and tel. number.

• Information that is relevant to customer and supplier product data, specifications etc.

• Financial information that allows us to make or receive payments.


What we do with the information

Record keeping.

• Monitoring information to enable us to improve customer service.

• Your information is not used for market research purposes.

• To contact you by ‘phone, e-mail, fax or post.

• We measure the activity on our website and respond to requests made via. our website.



Information security is important to us, so only authorised personnel are permitted to access your data. These employees will only be allowed to access your data for the purposes listed above. We do not allow any third parties to attempt to find out the identities of those visiting our website. 

We aim to protect our Customers from fraud.  In order to achieve this, we may use your personal information to verify your identity to help prevent or detect fraud. These checks may involve your information being disclosed to credit reference agencies, who may keep a record of that information.

If when visiting our premises you chose to access our WiFi, we may collect data about your device, volume of data, websites and applications which you may access.

Access to your personal information
We will not sell or distribute your personal information to any Third Parties without your written permission or are required by law to do so. 

You may if you wish, request details of your personal information which is held at Fla-manufacturing Ltd. By contacting us via our website www.fla-manufacturing.com or writing to us at Fla-manufacturing Ltd, Callywith Gate Industrial Estate, Bodmin, Cornwall, PL31 2RQ. 

If you believe we may hold any information about you that is inaccurate or incomplete, please contact us as soon as possible.  

To protect your privacy and security, we will take every reasonable measure to verify your identity before gaining access and/or making any corrections.

Revision 1 25thMay 2018